Radio Advertising Bureau's "Matter of Fact" newsletter shared ABX research on how radio may deliver the best ROI and ROAS of all with some smart creative! Examples are from Red Lobster, Discover, McDonald's and Home Depot. If you're interested in creative effectiveness across all types of media, see our "Integrated Marketing in Every Channel" resources page.
Thanks to the creative testing of more than 100,000 ads across all media by ABX Advertising Benchmark Index, we can now see the true strength of radio. There is great news about how radio performs in comparison to other media.
- Among high performing ads with quality creative, radio is every bit as effective as other media. There is no significant difference between radio’s creative impact and that of television, digital, print, outdoor, FSI’s and the like.
- Given the low cost of production and lower CPMs, radio with quality creative will generate a higher ROI than these other mediums.
The key, of course, is the quality of the creative - a factor in every type of media. And, to determine whether or not your creative is good usually requires copy testing.
Unfortunately, of the 500,000+ new creative examples put into the marketplace each year, less than 1% have been copy tested due to the high cost of research firm legacy testing methodologies. Consequently, only television gets tested regularly, and the creative teams who work on radio and other mediums rarely receive the feedback they need to optimize their work.
Image from www.soundwriteservices.com
But, this is changing as new evaluation methodologies hit the market like ABX, a syndicated advertising evaluation service that measures every television, magazine, newspaper, Internet, radio, and out-of-home ad based on 14 KPIs. ABX has benchmarked more than 100,000 ads using a projectable consumer Internet panel, and has been able to develop norms for all media and industry categories.
Of the 14 measured KPIs, ABX identifies the following four as the indicators that most accurately predict how effectively an ad will communicate its message and persuade its audience to act. These include:
- Awareness - Have you generated sufficient attention and memorability to make the consumer know which brand is being advertised?
- Messaging - Is there a clear benefit being described in the ad, and has the messaging been stated in an easy to understand fashion?
- Reputation - Did you feel better about the advertiser after seeing/hearing the ad?
- Call-to-Action - Since we are hoping to change a person’s attitude toward our brand, and ideally get them to do something as a result of our investment, ads that do not generate some intent to modify or change behavior cannot be considered successful.
By focusing on these four characteristics of high-scoring ads, creative teams can achieve highly successful ads in radio at significantly lower price points than other media.
One KPI that may seem to be missing is “Likability.” Amazingly, Likability is not among the most important KPIs for any form of advertising. It’s nice to have a likable ad, but likability is not predictive of positive advertising impact and correlates poorly with the KPIs that are predictive of success.
Before we take a look at some examples of great radio spots from 2015, a few rules of thumb should be noted about successful radio ads:
- Clarity is King. Many of the best-scoring ads had no background music or effects; just really effective voice talent.
- Compelling messages, ideally with expiration dates.
- Focus on the listener, not what you are selling.
- Avoid celebrity talent unless you’re sure you can get a good read out of them.
Top Scoring Ads in 2015
The following four ads were scored by a consumer panel and compared to archival data. While there were a few ads that scored higher this year, these are good examples of effective ads that would have had low production costs. To understand the scores, an ABX Index of 100 is equal to “average effectiveness.” (Also, please note that all the research data below is the property of ABX as part of its syndicated program; the RAB is not responsible for the data used in this story.)
Red Lobster - Lobster Fest - March 2015
This clear, background-music free spot (23% above average) focuses on its Lobster Fest message with a major contest giveaway for a family of four. It also refers to a coinciding religious holiday (Lent), which may account for the high Reputation score (139). The strong announcer makes the advertiser identity and message clear. This is one of the strongest spots in the ABX database for 2015.
Discover Card – Freeze It – April 2015
This ad demonstrates a very high-scoring Reputation (63% above average) due to the message that Discover is helping its customers freeze their accounts if they lose their smartphones. This demonstrates concern for the customer and does not request additional spend. Again, this spot has no background music or effects, leaving the listener free to concentrate on the message. Well done, Discover.
McDonald’s – The All-Day Breakfast – October 2015
At an ABX Index of 117 overall (17% above average), this spot uses subtle humor and a change in music to stimulate Awareness and Message. While most spots with background music are often unintelligible, this one is well-mixed. Subject matter undoubtedly contributes to the high Action score (32% above average), which the announcer describes with great enthusiasm..
Home Depot – Delilah’s Dilemma – July 2015
This ad appears on Delilah’s Dilemma and is basically a very strong endorsement by the show’s star, Delilah. In this case, using a celebrity worked since she punched the right message with soft humor and a bit of passion. The spot includes very soft music beneath the voice, which does not muddle the message. Delilah carries a lot of weight, which we can see with the Reputation score of 144.
In summary, radio is potentially the strongest medium of all when creative is “sound.” Understanding which KPIs drive radio success is a great first step. Please read the eBook, “Four KPIs to Decrease Advertising Investment Risk and Build ROI,” for more information and case studies on optimizing your KPIs. Or, see our Creative Testing for ROI, ROAS and Predictive Analytics here.
If you have questions or would like more data on your brand category, please contact Angela Jeffrey, Vice President Brand Management at ABX at firstname.lastname@example.org or 214-926-9794.
Are you satisfied with your current creative effectiveness? Is it resonating through Awareness and Message, and having an impact on Reputation and Action? ABX provides the largest normative database in the industry across all media types. On average you can improve your creative effectiveness by almost 20%.
Free eBook - "Four Key Performance Indicators to Decrease Advertising Investment Risk & Build ROI"
Written by ABX President Gary Getto, this new eBook shares insights gained from the world’s largest database of benchmarked ads. You will learn the characteristics of powerful ads and how they can better drive results.
How the ABX Testing is Done
ABX provides ad effectiveness scores from human respondents against 14 variables and in all media types. ABX Index values are a comparison of the results of an ad versus the average of all ads in the ABX database (100,000+ ads). Click for more information about definitions and methodology.