ABX Advisory

Insights on Advertising Effectiveness to Boost ROI and ROAS

Angela Jeffrey

Angela Jeffrey
Angela Jeffrey is a national award-winning veteran of PR, advertising and marketing with JCPenney, Jeffrey Communications and national agencies. She later became an expert in PR measurement after developing, and selling, one of the first DIY measurement tools in the PR industry, and consequently became interested in the intersection of paid and non-paid media effectiveness. Today, Angela is Vice President Brand Manager for ABX Advertising Benchmark Index, an advertising-effectiveness firm that tests creative in ALL media in virtual real-time. ABX is in the process of structuring a test of PR effectiveness based on panel response to advertising before and after a PR or social media event. Angela is a recognized evangelist, thought leader, writer and speaker for PR measurement and evaluation with an emphasis on correlating share of voice to business outcomes. She also serves as a member of the Institute for Public Relations Measurement Commission.
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Recent Posts

A Deep Dive into Adweek's Brand Geniuses

Posted by Angela Jeffrey on Oct 9, 2020 12:19:16 PM

The recent AdWeek Announcement of a celebrity Brand Visionary and 12 Brand Geniuses begged the question: are their ads reflecting higher Reputation scores as a result of their corporate outreach efforts?   We've borrowed from the stories of AdWeek's T.L. Stanley, Patrick Kulp, Lisa Lacy and Diana Pearl, who interviewed these marketing heroes.  Since ABX has tested more than 250,000 ads across all media, we decided to take a closer look.  Join us! 

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Topics: Media

The Effectiveness of Pandemic Advertising 2020

Posted by Angela Jeffrey on Aug 4, 2020 2:55:54 PM

A few weeks ago, Michael J. Wolfe of Bottom-line Analytics published the article below using ABX advertising analytics.  With his permission, ABX is re-running his article because of his excellent analysis of which key messages and emotional approaches resounded among 70 analyzed ads during the COVID-19 Pandemic.  Michael is a market mix modeler who has worked with the largest companies (see bio below) who always finds insights.  We hope you enjoy this latest article from Michael.

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Topics: Covid-19

COVID-19 Radio Ad Effectiveness is Breaking Records

Posted by Angela Jeffrey on May 27, 2020 2:27:41 PM

In a study of 145 COVID-related Radio ads measured by ABX since March 4th, advertising effectiveness scores were amazingly high.  Radio spots featuring thanks to first-responders, helpful advice to listeners regarding resisting the virus, and conveying a serious tone in their announcements all did well.  Of course there are always those that don't work, as well.  Below are a sample of each and some tips for using radio effectively in crisis times.

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Topics: Media, Integrated Marketing

COVID Advertising Effectiveness can Increase 175% with Right Focus

Posted by Angela Jeffrey on Apr 29, 2020 11:34:12 AM

Stunning News for COVID Advertisers 


In a study of 360 COVID ads measured by ABX across all media, advertising effectiveness scores were some of the highest we've seen.  Ads featuring thanks to first-responders, helpful advice regarding resisting the virus, and Gender Equality in all ads rose to the top.  See which top three ads worked, and which bottom three didn't.
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Topics: Personal Care, Gender Equality Measure

Nike and United Airlines: A Paid, Owned and Earned Media Tale

Posted by Angela Jeffrey on Mar 27, 2020 11:17:16 AM

Today's post looks at two case studies in integrated marketing communications - how paid and non-paid media interact in two major scandals - one with Nike and the other with United Airlines. The post is reprinted with permission from the Institute for Public Relations, and is written by three of its members: Katie Paine of Paine Publishing, Mark Stouse of Proof Analytics and Angela Jeffrey, APR, of ABX.  Contact information is below.  For more on this topic, see ABX resource page on integrated marketing.


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Topics: Integrated Marketing

Competitive Intelligence for Consumer Electronics: Apple or Microsoft?

Posted by Angela Jeffrey on Mar 12, 2020 1:57:55 PM
 
Earlier this week, Microsoft launched a TV spot that has raised the ire of some and the admiration of others.  You’ve seen it: the spot features Microsoft employees caroling about peace as they walk to an Apple store to serenade their competitors.  See more about competitive moves at our Resource Page on Competitive Intelligence.
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Topics: Electronics

Lessons from Super Bowl 2020 Advertising Effectiveness

Posted by Angela Jeffrey on Feb 13, 2020 3:44:33 PM

This is Michael Wolfe's annual review of TV commercials for Super Bowl 2020 using data from Advertising Benchmark Index or ABX.  Wolfe is CEO of Bottom-Line Analytics and a foremost thinker in the realm of market mix modeling. His purpose here is not just to review ad copy scores of individual ads, but also to understand key lessons of what makes these ads different from ordinary advertising and the special role they play in an advertiser's marketing mix, For more information, see our informational page - Creative Testing for ROAS, ROI and Predictive Analytics.


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Topics: Super Bowl 2020

Online Retail Gains 45% on Black Friday/Cyber Monday

Posted by Angela Jeffrey on Jan 17, 2020 4:11:25 PM

Are consumers spending more for Holiday In-Store or Online?  During the Black Friday and Cyber Monday weekend, which of the two are getting the lion's share?  We've been watching this for the past five years through a Share of Wallet survey during the seven weeks surrounding the big weekend. The purpose is to see what respondents are spending for gifts at the top retailers.  The data provides insights to our retail clients, so they can tie results to their ad effectiveness results.  We hope it is also useful to you. This year's survey covered 14,110 respondents, or roughly 2,000 per week over seven weeks.

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Topics: Retail, Integrated Marketing

Competitive Intelligence for Effective Retail Advertising in 2019

Posted by Angela Jeffrey on Nov 15, 2019 2:03:45 PM

As the Holidays approach, thoughts turn to retail. It's a perfect time to see how various department stores, fashion stores and online retailers have done in advertising effectiveness over the last 12 months.  Some retailers, like Kohl's, have consistently good ads (outside of radio), while others (high-end retailers) always bring up the rear. This post explores the best ads across seven media types, analyzing why they work so well out of almost 1450 ads tested in the past year.

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Topics: Retail, Integrated Marketing, Competitive Intelligence

Four Image Wireless Spots Top Last 6 Months in Ad Effectiveness

Posted by Angela Jeffrey on Oct 10, 2019 3:18:05 PM

A glance at the last six months of Wireless TV spots and Online Video (433) suggest they may be improving.  We also see a close correlation between Gender Equality scores and Reputation in this Category.  One strategy common to several of the Top 15 ads was the use of corporate image strategy, which reflected well on Gender and also yielded high Reputation scores.

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Topics: Telecom, Cable and Internet

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